
What membership means for the hotel industry
Like many service-led sectors, the hotel industry has evolved in recent years from a transactional business to one built firmly upon guest relationships. More than ever, the consumer is m...
Qualified Chartered Accountant. Formerly, in investment banking for seven years with Hill Samuel Bank, New York and London. Since 1992, with IHG: held a number of senior roles including COO, Americas Hotels division; 2003, Finance Director, responsible for overseeing the separation of IHG from Six Continents later in 2003 and the IPO of the Britvic soft drinks division in late 2005; former CFO and Head of Commercial Development; 2008, concurrently, Interim President, Americas; since July 2011, CEO; Member of the Executive Committee; Member of the Board.