We must be able to make the utilization of knowledge and the processes of collective learning more visible in order to be able to operate better in the future. We must also be aware of th...
En muchos países existe una brecha cada vez más grande entre los objetivos políticos declarados y la prestación efectiva de servicios que benefician realmente a los ciudadanos. Se conoce ...
The basic idea with public management is to get wanted things done. What we are experiencing around the globe is that we do not get things done any more. The expectations of citizens are ...
