Eric McNulty is the director of research for Harvard's National Preparedness Leadership Initiative. He is a contributing editor for Strategy+Business Magazine, Business Review (China), and Center for Higher Ambition Leadership. He is a former contributing editor for Harvard Business Publishing.
Several years ago, I was part of a small team charged with overhauling the e-commerce site of an established company. We developed a strong perspective on the overarching taxonomy for the...
Culture has been a topic of interest ever since some sage declared that it eats strategy for breakfast (or lunch—the exact origins of the maxim are murky). While there are numerous guides...
If your company is like many, an enormous amount of time and money is dedicated to systems design. The organization chart is crafted and refined at executive-level retreats. Information a...