Remote working is here to stay. But who will be doing it?
• Questions remain about how persistent remote working will be post-pandemic.
Susan Lund is a partner of McKinsey & Company and a leader of the McKinsey Global Institute. As a PhD economist, her research focuses on technology, labor markets, and globalization. Her current research is assessing how automation and artificial intelligence will change the skills that employers require and how education and training models must change. Recent work has analyzed the impact of robots and automation on the future of work and the workforce; assessed how the demand for workforce skills will change as automation takes hold; measured the size and impact of the independent workforce (or “gig economy”); examined how digital flows are transforming globalization and creating new winners and losers; and assessed the potential for digital finance to boost growth and financial inclusion in developing countries.
Susan is on the Economic Advisory Board of the International Financial Corporation; a Board Director of the National Association of Business Economics; a member of the Council of Foreign Relations Taskforce on the US Workforce; and a member of the Center for Global Development Study Group on Technology, Comparative Advantage, and Development Prospects.
She holds a Ph.D. in applied economics from Stanford University and a B.A. in economics from Northwestern University. She has lived and worked in Africa and Asia and currently resides in Washington, DC. Prior to joining McKinsey, she held a number of positions including US Peace Corps volunteer and Fulbright Fellow in Guinea Bissau and the Philippines.
• Questions remain about how persistent remote working will be post-pandemic.
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